Privacy policy
Cleardent™ — Privacy Policy
Last updated: June 2026
Cleardent (“we,” “us,” “our”) operates this website. This policy explains how we collect, use, store and protect personal data, and applies to visitors and customers worldwide, including the United States (CCPA/CPRA) and the European Union/UK (GDPR).
1. DATA CONTROLLER
The party responsible for your personal data is Cleardent. For any privacy request, contact: support@cleardent.co.
2. DATA WE COLLECT
• Identity data: full name
• Contact data: email address, phone number (if provided), shipping/billing address
• Transactional data: order history, payment method type (we never store full card numbers)
• Technical data: IP address, browser, device, operating system, pages visited, referral source
• Marketing data: email preferences and ad-interaction data
3. LEGAL BASIS FOR PROCESSING (GDPR)
• Contract performance: to process and fulfil your orders
• Legal obligation: to comply with tax and accounting laws
• Legitimate interest: fraud prevention, site security, analytics
• Consent: email marketing (withdraw any time)
4. HOW WE USE YOUR DATA
To process, fulfil and track orders; communicate order status; provide support; send marketing only with consent; prevent fraud; improve our website and products; and comply with legal obligations.
5. COOKIES & TRACKING
We use essential cookies (checkout and site function), analytics cookies (e.g. Google Analytics, anonymized IP), and marketing cookies/pixels (e.g. Meta Pixel, TikTok Pixel, Google Ads). You may manage preferences via our cookie banner. Disabling non-essential cookies may affect functionality and ad relevance.
6. THIRD-PARTY DATA SHARING
We do not sell your personal data. We share data only as necessary with: Shopify Inc. (platform & hosting); payment processors (e.g. Stripe, PayPal); shipping carriers and fulfilment partners; email service providers; and advertising platforms (Meta Platforms Inc., TikTok, Google LLC) using aggregated/hashed data for advertising only, under their respective data-processing agreements. All processors are contractually bound to process data only as instructed and in compliance with law.
7. DATA RETENTION
• Order/transactional data: retained as required by applicable tax/accounting law (up to 10 years)
• Email marketing data: until you unsubscribe or request deletion
• Technical/analytics data: up to 26 months
• Support communications: up to 3 years
8. YOUR RIGHTS (GDPR — EU/UK)
You have the right to access, rectify, erase, restrict, port, and object to processing of your data, and to withdraw marketing consent at any time. To exercise these rights, contact support@cleardent.co; we respond within 30 days and may verify identity. You may also complain to your local data-protection authority.
9. YOUR RIGHTS (CCPA/CPRA — CALIFORNIA & US)
California and other US residents have the right to know what personal information we collect, to request access or deletion, to correct inaccurate information, and to opt out of the “sale” or “sharing” of personal information. We do not sell personal information for money. To exercise these rights, contact support@cleardent.co. We will not discriminate against you for exercising them.
10. CHILDREN’S DATA
Our website is intended for adults. We do not knowingly collect data from children under 16. If you believe a child has provided data, contact us for deletion.
11. SECURITY
We use industry-standard technical and organizational measures, including SSL encryption and access controls. However, no internet transmission is 100% secure and we cannot guarantee absolute security.
12. CHANGES
We may update this policy periodically. The “last updated” date reflects the latest version. Continued use after changes constitutes acceptance.